I. Basic provisions
These general terms and conditions (hereinafter „GTC“) govern the mutual rights and obligations between CODEUPP s.r.o., Company ID: 51906988, with its registered office at Sadová 162/38, 093 03 Vranov nad Topľou, registered in the Commercial Register of the District Court Košice I (hereinafter „the provider“) and the client ordering digital services (hereinafter „the client“).
The provider's contact details:
address: Štúrova 27, 040 01 Košice (branch)
email: info@codeupp.com
phone: +421 902 576 499
These GTC apply to all contracts concluded between the provider and the client, unless otherwise agreed in a written contract.
II. Subject of the contract and scope of services
The subject of the contract is the provision of digital services, in particular:
- design and creation of websites and e-shops,
- development of web applications and CRM systems,
- creation of MVPs (Minimum Viable Product) and prototypes,
- implementation of AI automation and digital processes,
- digital marketing and management of online presence,
- graphic design and UI/UX design.
The specific scope of the services delivered is always agreed by an individual contract or a binding order.
III. Conclusion of the contract
A contract between the provider and the client is formed by:
- signing a written contract for work or for the provision of services,
- or written (email) confirmation of a binding order by the provider.
Before concluding the contract, the provider prepares a quote. The quote is binding for 30 days from its sending, unless otherwise stated.
IV. Price and payment terms
The price for the services provided is set individually based on the scope of the order and is stated in the contract or binding order.
The provider is entitled to require an advance payment of up to 50% of the agreed price before work begins. The remainder of the price is payable after the work is handed over, unless otherwise agreed.
Invoices are payable within 14 days of issue, unless otherwise agreed. In the event of late payment, the provider is entitled to charge default interest of 0.05% of the amount owed for each day of delay.
V. Delivery and handover of the work
The delivery date of the work is agreed in the contract. The date is binding provided the client supplies all necessary materials and cooperation in the agreed time. The client's delay in providing cooperation extends the agreed date by the same period.
The work is deemed handed over on the day it is made available to the client (deployment to the server, handover of access, delivery of files) or by a written acceptance protocol.
VI. Complaints and warranties
The provider is liable for defects in the work that existed at the time of handover. The client must report defects without undue delay after discovering them, no later than 6 months from handover of the work.
A complaint must be sent in writing to info@codeupp.com with a description of the defect. The provider undertakes to remedy the defect within a reasonable period, no later than 30 days from its reporting.
The warranty does not cover defects caused by unauthorised interference by the client or a third party with the delivered work.
VII. Intellectual property
The provider retains the copyright to the created works until the agreed price is paid in full. Upon full payment, a licence to use the work passes to the client to the extent agreed in the contract.
The client is not entitled, without the provider's consent, to resell, sublicense or otherwise dispose of the copyright to the work.
The provider reserves the right to present the completed work in its portfolio and reference materials, unless the client expresses disagreement in writing.
VIII. Protection of personal data
The processing of the client's personal data is governed by the Privacy Policy available at codeupp.com/gdpr, which is in compliance with the GDPR (EU) 2016/679.
IX. Liability for damage
The provider is not liable for damage caused by circumstances excluding liability (force majeure) or for the client's lost profit. The provider's total liability for damage is limited to the amount of the price paid by the client for the specific order.
X. Final provisions
These GTC are governed by the laws of the Slovak Republic. All disputes arising from the contract will be resolved primarily by agreement. If agreement is not possible, disputes will be resolved by the competent court of the Slovak Republic.
The provider reserves the right to amend these GTC. A change takes effect on the day it is published on the codeupp.com website.
These GTC take effect on 1 January 2024.
